Shipping Policy
Welcome to FootFlex PH. We aim to process and ship your orders as smoothly as possible.
1. Order Processing
Orders are processed after payment and order details have been confirmed. Processing time may vary depending on product availability and order volume.
2. Nationwide Shipping
FootFlex PH offers shipping to customers nationwide within the Philippines. Delivery is handled through our available courier services.
3. Delivery Time
Delivery time may vary depending on your location, courier schedules, weather conditions, holidays, and other circumstances beyond our control.
4. Shipping Address
Customers are responsible for providing a complete and accurate shipping address, contact number, and other required delivery information.
Please double-check your details before completing your order.
5. Shipping Fees
Shipping fees may vary depending on the customer’s location, package size, courier, and applicable delivery rates. Any applicable shipping charges will be shown or communicated during the ordering process.
6. Tracking Information
When tracking information is available, customers may receive the applicable tracking details so they can monitor their shipment.
7. Delays and Delivery Issues
FootFlex PH is not responsible for delays caused by circumstances beyond our control, including courier delays, severe weather, holidays, incorrect addresses, or other unforeseen events.
If you experience a delivery concern, please contact us so we can assist you.
8. Failed Delivery
If an order cannot be delivered because of an incorrect address, unavailable recipient, refusal to receive the package, or other customer-related circumstances, additional arrangements or charges may apply.
9. Damaged or Incorrect Items
If you receive an item that appears damaged or incorrect, please contact FootFlex PH as soon as possible. We may request photos or other information to properly assess the concern.
10. Contact Us
For shipping questions or delivery concerns, please visit our Contact Us page.
Thank you for choosing FootFlex PH.
Walk like you own the moment.