Privacy Policy
FootFlex PH respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, and protect information when you visit our website, place an order, or contact us.
- Information We Collect
When you place an order or use our website, we may collect information such as your name, contact number, email address, shipping address, billing information, order details, and other information you voluntarily provide.
We only collect information that is reasonably necessary to process orders, provide customer support, and operate our website.
- How We Use Your Information
We may use your information to:
- Process and fulfill your orders
- Confirm and communicate about your purchases
- Arrange shipping and delivery
- Respond to customer inquiries and concerns
- Provide customer service and support
- Improve our website, products, and services
- Prevent fraudulent or unauthorized transactions
- Comply with applicable laws and regulations
- Payment Information
Payment transactions may be processed through third-party payment providers. FootFlex PH does not intentionally store complete payment card details on our website.
Customers should follow the payment instructions provided during checkout and use only the available and authorized payment methods.
- Sharing of Information
We do not sell or rent your personal information.
We may share necessary information with trusted service providers, such as payment processors, delivery or courier services, website service providers, or other parties when reasonably necessary to complete your order or provide our services.
We may also disclose information when required by law or when necessary to protect our rights, customers, or website.
- Cookies and Website Data
Our website may use cookies and similar technologies to improve website functionality, remember preferences, understand website usage, and provide a better shopping experience.
You may be able to manage or disable cookies through your browser settings. Some website features may not function properly if cookies are disabled.
- Data Security
FootFlex PH takes reasonable measures to protect personal information against unauthorized access, disclosure, alteration, or misuse.
However, no method of transmitting or storing information online can be guaranteed to be completely secure.
- Data Retention
We retain personal information only for as long as reasonably necessary for order processing, customer service, business operations, legal obligations, dispute resolution, and other legitimate purposes.
- Your Privacy Rights
Depending on applicable laws, you may have rights regarding your personal information, including the right to request access to, correction of, or deletion of certain personal information.
To make a privacy-related request, please contact FootFlex PH through our official customer service channels.
- Third-Party Websites and Services
Our website may contain links or integrations to third-party websites, payment services, social media platforms, or other services.
FootFlex PH is not responsible for the privacy practices or content of third-party websites. We encourage customers to review the privacy policies of those services when using them.
- Changes to This Privacy Policy
FootFlex PH may update this Privacy Policy from time to time to reflect changes in our website, services, or applicable requirements.
Any updated version will be posted on this page with the revised information.
- Contact Us
If you have questions, concerns, or requests regarding this Privacy Policy or the handling of your personal information, please contact FootFlex PH through our official customer service channels.
Thank you for trusting FootFlex PH.